SmartONE
Privacy Policy
PRIVACY POLICY
SmartOne Solutions Inc. (“SmartONE”, “SmartOne”, “we”, “our”, “us”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (the “Privacy Policy”).
This Privacy Policy is effective May 1, 2022 and governs our practices to the collection, use and disclosure of Personal Information (as defined below) that we collect from Users of our SmartOne Solution (as defined below). Please see https://westcan.smart-one.ca/privacy-policy/ to review the privacy policy that applies with respect to collection, use and disclosure of Personal Information (as defined below) that applies with respect to visitors to our website and individuals who otherwise provide us with Personal Information.
By using the SmartOne Solution and supplying your Personal Information, you acknowledge that you have read and understood this Privacy Policy, and you agree and consent to the collection, use, disclosure and other processing of your Personal Information as outlined in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not the SmartOne Solution or supply your Personal Information to us.
Please note, that in some cases, SmartONE provides the SmartOne Solution on behalf of business clients, such as property managers and landlords (“Clients”). In these cases, SmartOne processes Personal Information on behalf of the Client as the Client’s service provider. When we act as a service provider to a Client, the Client – and not SmartONE – is accountable for and in control of your Personal Information collected through the SmartOne Solution. In such cases, we process your Personal Information in accordance with our Client’s instructions. You will know when this is the case because you will be asked to accept the Client’s privacy policy before you start using the services associated with the SmartOne Solution.
Definitions
- Consent: voluntary agreement to the collection, use and disclosure of Personal Information for defined purposes. Consent can be either express or implied. Express consent can be given orally, electronically or in writing, but is always unequivocal and does not require any inference on the part of SmartOne. Implied consent is consent that can reasonably be inferred from the circumstances or from an individual’s action or inaction.
- Disclosure: making Personal Information available to a third party for that party’s own use.
- Personal Information means information, recorded in any form, that identifies an individual or that could be used to identify an individual, but does not include aggregated, anonymized, or depersonalized information that cannot be associated with an individual.
- SmartOne Solution means the SmartOne proprietary solution that provides smart home and connected community capabilities, and includes the customized smartphone application that users download from the Apple iTunes Store or Google Play Store (the “SmartOne Application”).
- Transfer: making Personal Information available to a third party for processing, storage or otherwise, solely to be used on behalf of SmartOne.
- Use: the treatment, handling, and management of Personal Information by and within SmartOne.
- Users: mean end-users of the SmartOne Solution.
Accountability
SmartOne is responsible for Personal Information under our possession and control. We have a designated a Privacy Officer to be responsible for our compliance with this Privacy Policy and applicable privacy legislation. SmartOne will make known, upon request, the title of the person or persons designated to oversee SmartOne’s compliance with this Privacy Policy.
SmartOne is responsible for Personal Information in its possession or custody, including information that has been transferred to a third party for processing. SmartOne shall use contractual or other means to provide a comparable level of protection while the information is being processed by a third party.
SmartOne shall implement policies and practices to give effect to these principles, including:
a. implementing procedures to protect Personal Information;
b. implementing an internal process to receive and respond to complaints and inquiries relating to this Privacy Policy; and
c. training staff and communicating to staff information about the organization’s policies and practices.
As described above, in some cases, SmartOne processes Personal Information on behalf of our Client as the Client’s service provider. In these circumstances, the Client is accountable for the Personal Information that we process on their behalf in accordance with their instructions.
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